How return policy will work ?
Your satisfaction is completely guaranteed!
If, for any reason, you are not happy with your online, catalog or in-store purchase, Giani Gracio will accept returns and exchanges of unworn, unwashed merchandise within 30 days of purchase.
Merchandise returned to a Giani Gracio store must be accompanied by a valid receipt or packing slip. The full purchase price, with applicable tax, will be refunded in the original method of payment. Returns without a receipt or packing slip will be issued a merchandise credit that reflects the item’s lowest price within the last 30 days, including all applicable discounts and promotions, plus tax.
All returned merchandise will be charged Rp. 20.000,- return processing fee which will be deducted from your merchandise credit or refund. We will waive the return processing fee for item(s) returned within 90 days for the following reasons:
- returns processed at your local store
- damaged/defective merchandise
- exchange orders
Is Product Display accurate ?
Giani Gracio has made every effort to display accurately the products featured on this Site. However, the colors we use and the capabilities of your computer monitor will affect the colors you see on your screen. Giani Gracio cannot guarantee that your monitor’s display of any color, texture, or merchandise details will be accurate.
Giani Gracio does not warrant that this Site will operate uninterrupted or error-free, that defects will be corrected, or that this Site or its server will be free of viruses or other harmful elements. As a user of this Site, your access is undertaken at your own risk. Giani Gracio shall not be liable for damages of any kind related to your use of or inability to use this Site, even if Giani Gracio knew or should have known of the potential for such damages.
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Giani Gracio is not responsible for the content of any unaffiliated websites that may be linked to or from the Site. These links are provided for your convenience only and you access them at your own risk. Any other website accessed from the Site is independent from Giani Gracio, and Giani Gracio has no control over the content of that other website. In addition, a link to any other website does not imply that Giani Gracio endorses or accepts any responsibility for the content or use of such other website. In no event shall any reference to any third party or third party product or service be construed as an approval or endorsement by Giani Gracio of that third party or of any product or service provided by a third party.